IT Support Technician

Title IT Support Technician
Salary £22k – £24k
Start Date 2017-02-01
Location Morley
Job Information

We are currently looking for an IT Support Technician to work from our base on the outskirts of Leeds.

The role is to provide Technical Support and Services to external clients remotely and on site. Consisting of technical support, systems installation, monitoring and maintenance. You will report to the Technical Director to ensure that the clients IT service requirements are met. You will be a motivated team player who is willing to go the extra mile to complete the tasks set before them. Initiative and common sense are vital due to the varying demands of the role. A friendly and patient telephone manner is also necessary.

You will need strong all-round support skills, predominantly supporting Windows server platforms from 2003/2008/2012 and including some 2016. You will need strong administration skills in Exchange (Exchange 2007/2010/2013 – (beneficial if you have any 2016 experience) and Active Directory.

If you have MCP (or higher) qualifications then great but don’t worry if not we would encourage you to train and gain qualifications.

We ideally need someone who can hit the ground running. We want passionate people, those who actually care about the role they are doing. If this sounds like you then please apply now, the role won’t be around for long.

Technical Skill-set Overview:

As an IT Support engineer, you should have the following:

  • At least 1 year of previous experience in 1st, 2nd & (some) 3rd line support
  • Extensive experience of: Windows Server (2008-2016 inc. SBS), Exchange 2007 – 2016
  • Extensive experience of Windows Active Directory
  • Expert knowledge of Windows file/exchange servers
  • Excellent DNS, DHCP, TCP/IP & VPN skills
  • Experience of installation and troubleshooting File & Exchange Servers
  • A high level of PC and hardware maintenance and repair skills
  • Backup and antivirus experience
  • Mobile devices/smart phone technologies
  • Off-site backup software and any knowledge of virtualisation is a bonus


Flexibility required for occasional out of hours or weekend work which will be compensated. Having a full, clean driving license is also essential.

Job start ASAP

Apply Now